Skip to main content
All CollectionsAccount SetupGetting started with Shoal
I am not receiving the magic link when logging in.
I am not receiving the magic link when logging in.
Updated over 3 months ago

For security purposes, Shoal will send a magic link to the email address linked to your Shoal account. This makes sure that only you can access your Shoal account.

  • Make sure you have entered your email address correctly without any typos

  • Ensure your device has 4G or WiFi coverage

  • Check your spam or junk mail folder

If you are trying to verify your email address for an email account that you no longer have access to, please contact customer support.

πŸ“ Note: Never share your magic link or OTPs with anyone ever. These codes are strictly for you only.

Did this answer your question?